"Believing in something, putting their convictions out on the line, every hour of every day. That's what's made Dillard Smith so successful. Of course, it helps to have the talent and resources to back it up. But past that, these guys stand for something. Call it integrity, honesty - Whatever you want - when you shaked their hand it means something. It's an old idea you don't see much anymore. There's still a lot of power in it." Treat every employee as a customer and every customer as a friend. Never delegate what you can and should do yourself. Invest in training because training is knowledge and knowledge is power. Realize that your equipment is only as valuable as the people using it. Much has changed in the last fifty years. Electrical equipment is more sophisticated and those working with it are a bit more specialized. But at Dillard Smith, we are governed by the values upon which we were founded. And we are stronger today than we have ever been. That's power. The power of a handshake, the power of a promise. The power of an old idea.